Terms of Service
1.Acceptance of These Terms
By accessing or using the Services, registering an account, or clicking to accept these Terms, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. These Terms apply to all users of the Services.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.
2.Description of the Services
The Services are browser-based applications operated under the NeuralRun brand. Most use generative artificial intelligence to create trivia, quiz, or scenario content. Currently the Services include:
- Infinite — an AI-powered multiplayer trivia game with dynamically generated questions (formerly "Neural Run Trivia"; the route
/neuralrunremains). - NeuralRun Quizzes — an adaptive AI quiz generator that builds custom quizzes from topics, prompts, pasted text, or uploaded PDF source material.
- Override — a deductive AI crisis simulation (a stateful text-based "choose-your-own-adventure" scenario engine).
- Mind Print — a manual builder for trivia quizzes you author yourself.
- Smart Lists — a roster manager and balanced-team generator.
- Daily Sprint — a daily streak game with rotating themes and a public leaderboard.
- Synapse — an in-app social inbox with connections, connection requests, and live chat.
- Discover — a public, indexable feed of trending challenges and the Daily Sprint leaderboard.
- Utility tools, including Roulette and Digital Dice.
The Services are provided for entertainment and general educational purposes only. We may add, modify, suspend, or discontinue any feature of the Services at any time, as described in Section 16.
3.Eligibility, Your Account & Display Names
3.1 Eligibility
You must be at least 16 years old to create an account or use the Services. By using the Services, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into these Terms.
3.2 Your account
To access most features, you must create an account. You agree to provide accurate information and to keep it current. You are responsible for:
- maintaining the confidentiality of your account credentials;
- all activity that occurs under your account; and
- notifying us promptly of any unauthorized use or security breach.
You may not share your account, sell it, or transfer it to anyone else. We are not liable for any loss arising from unauthorized use of your account where you failed to safeguard your credentials.
3.3 Display names & codenames
Several features of the Services display a name, codename, or other identifier you choose — for example, on multiplayer scoreboards, the public Discover Feed, the Daily Sprint leaderboard, shareable challenge URLs, and inside Synapse chat. You agree that any display name, codename, profile name, or other public identifier you choose:
- will not be offensive, obscene, hateful, harassing, or contain slurs;
- will not impersonate another person, brand, or public figure, or falsely suggest affiliation, sponsorship, or endorsement;
- will not contain personal information of another person without permission; and
- will not violate any law, intellectual-property right, or other third-party right.
We reserve the right, in our reasonable discretion and without prior notice, to change, replace, or remove any display name, codename, or other public identifier that we believe violates this Section, and to suspend or terminate the associated account under Section 10. No refund will be due for any Neurons, subscription, or other purchase as a result of a name change or removal made under this Section.
4.AI-Generated Content — Disclosure & Acknowledgment
You acknowledge and expressly agree that the Services use generative artificial intelligence — specifically the Google Gemini API operated by Google LLC — to dynamically create trivia questions, quizzes, answers, and related content (collectively, "AI Content"). When you use the Services, you are interacting with an automated AI system, not a human author or a verified knowledge source.
Accordingly, you agree that:
- We make no representation, warranty, or guarantee as to the accuracy, reliability, completeness, timeliness, or factual correctness of any AI Content;
- All AI Content is provided "as is" and "as available", and your use of and reliance on AI Content is entirely at your own risk;
- AI Content does not constitute professional, educational, legal, medical, financial, or other expert advice, and must not be relied upon as a substitute for verification against authoritative sources;
- You are solely responsible for evaluating, fact-checking, and deciding whether to rely on any AI Content before using it for any purpose, including academic, instructional, or assessment purposes.
To the maximum extent permitted by law, we disclaim all liability for any loss, damage, or consequence arising from your use of, or reliance on, AI Content.
5.User-Generated Content & Public Display License
5.1 What "User Content" means
Several features let you submit, author, generate, or exchange content (collectively, "User Content"). Examples include:
- NeuralRun Quizzes inputs — text you paste or extract from an uploaded PDF (up to 50,000 characters per submission) used to generate a quiz;
- Mind Print quizzes — titles, questions, answer choices, and explanations you author in the builder;
- Smart Lists — rosters, names, statuses, tiers, and team labels you enter;
- Override decisions — the choices you make and any text-based input you provide during a scenario;
- Synapse messages — messages, comments, and content you exchange with connected users;
- Display names, codenames, and avatars — subject to Section 3.3.
You are solely responsible for all User Content you submit, author, or generate.
5.2 Ownership and operational license
We claim no ownership of your User Content. As between you and us, you retain all rights you hold in the content you submit, author, or generate. To operate the Services, you grant us a limited, worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, transmit, and display your User Content — including transmitting it to our AI sub-processor (Google Gemini), to our source-verification sub-processor (Wikipedia / Wikimedia Foundation), and to our other infrastructure and security providers as described in the Privacy Policy — solely for the purpose of providing the Services to you. This operational license ends when your User Content is deleted, except for backup copies retained for a limited period and processing already performed.
5.3 Your representations and warranties
By submitting User Content, you represent and warrant that:
- you own the User Content or have all necessary rights, licenses, consents, and permissions to submit it and to have it processed by the Services and by our AI and source-verification sub-processors;
- your User Content does not infringe or violate any copyright, trademark, trade secret, privacy, publicity, or other right of any third party; and
- your submission and our permitted processing of the User Content does not violate any applicable law or any agreement to which you are bound.
5.4 Public display license for shared outputs
Several features let you publicly share content you generate, author, or play
through — including shareable challenge URLs (such as
/challenge/<id>), shareable Mind Print play URLs (such as
/mind-print?play=<id>), the public Discover Feed, and public
leaderboards (including the Daily Sprint leaderboard and multiplayer scoreboards).
When you generate, publish, accept, or otherwise share content through any of
these features, you grant us a worldwide, non-exclusive, royalty-free,
sublicensable license to host, store, reproduce, distribute, publicly
display, and publicly perform that content — together with your display name
or codename and any associated score or game metadata — through the
Services, embedded share cards, social preview thumbnails, and similar surfaces,
for the purposes of operating, displaying, and reasonably promoting the Services.
This public display license is limited to the content you actually publish or share, applies only while the Services operate the feature concerned, and ends within a reasonable period after you delete the published content or your account (subject to backup retention, processing already performed, and copies that have been independently saved or rebroadcast by third parties beyond our reasonable control). It does not transfer ownership of your content, and it does not authorize us to use your content for stand-alone advertising campaigns or to make it available to third parties for marketing purposes outside of organic share flows.
5.5 Removal at our discretion
We do not pre-screen User Content, but we may remove, hide, or refuse to process any User Content, and suspend access, if we reasonably believe it violates these Terms or applicable law.
6.Acceptable Use & Prohibited Conduct
You agree not to, and not to attempt to:
- access the Services through automated means — including bots, scrapers, scripts, or crawlers — except as we expressly permit;
- abuse, overload, or circumvent the API, rate limits, the Neurons credit system, or any technical restriction of the Services;
- reverse engineer, decompile, or attempt to extract source code, prompts, model configurations, or schema from the Services, except where such restriction is prohibited by law;
- use the Services to generate content that is unlawful, infringing, defamatory, harassing, hateful, sexually exploitative, or that violates the rights of others;
- use a display name, codename, or other public identifier that is offensive, obscene, hateful, contains slurs, impersonates another person or brand, or otherwise violates Section 3.3;
- harass, threaten, dox, or impersonate other users through Synapse messages, public leaderboards, share cards, or any other surface of the Services;
- attempt to gain unauthorized access to any account, system, or network, or introduce malware or harmful code;
- resell, sublicense, or commercially exploit the Services without our written permission; or
- use the Services in any manner that violates the Google Generative AI Prohibited Use Policy or other applicable Google Acceptable Use Policies, since the Services rely on the Google Gemini API.
You agree to comply with all applicable laws and third-party policies when using the Services. Violations may result in immediate suspension or termination under Section 10.
7.Neurons — Virtual Currency
The Services operate on an internal credit system called "Neurons". Neurons are consumed to generate quizzes, trivia, and related AI Content. You may receive Neurons as part of a free allocation or by purchasing them.
- Neurons have no monetary or real-world cash value;
- Neurons cannot be redeemed, exchanged, or cashed out for fiat currency or anything of monetary value;
- Neurons are non-transferable and may not be sold, gifted, or traded;
- Neurons expire and are permanently forfeited if your account is closed, suspended, or terminated for any reason; and
- we may change the price of Neurons, the number of Neurons required for any feature, or discontinue Neurons, at any time, on a prospective basis.
You do not own Neurons. We retain the right to manage, regulate, modify, or eliminate Neurons at our discretion, and we will have no liability to you for exercising that right.
8.Payments, Billing & Refunds
8.1 Merchant of Record
All purchases — including Neuron packs and any subscription plans — are processed by our payment provider, which acts as our Merchant of Record ("MoR"). The specific provider is identified on your purchase receipt. As MoR, our provider is the seller of record for your transaction and is responsible for processing payment and for collecting and remitting applicable sales tax, VAT, and GST. Your purchase is also subject to our payment provider's own terms and privacy policy. We do not receive or store your full payment-card details.
8.2 Pricing and billing
Prices are displayed at the point of purchase. Subscription plans, if offered, renew automatically for successive periods at the then-current price until cancelled. You may cancel a subscription at any time; cancellation stops future renewals but does not shorten the current paid period.
8.3 Refund policy
15-Day Money-Back Guarantee. We offer a 15-day money-back guarantee on your first paid purchase, available once per account. Full eligibility, request procedure, and processing timelines are described in our Refund Policy, which is incorporated into these Terms by reference.
- on second or subsequent purchases — and on any purchase older than 15 days — Neurons that have been used or consumed are non-refundable, in whole or in part;
- fees for elapsed or current subscription periods are non-refundable — we do not provide partial or prorated refunds for unused time after a cancellation, except for the initial billing period covered by the 15-day guarantee;
- we do not provide refunds for accounts terminated due to a violation of these Terms.
Because our payment provider acts as Merchant of Record, any refund — where granted — is processed by our payment provider. Refund requests should be directed to us at the contact address in Section 19, or to our payment provider directly. Nothing in this Section limits any non-waivable statutory right you may have as a consumer under the law of your country of residence; where such law gives you a right of withdrawal or refund, that right prevails to the extent it applies.
9.Our Intellectual Property
The Services — including their software, design, user interface, cyberpunk visual theme, branding, the names "NeuralRun", "Neural Run Trivia", and "NeuralRun Quizzes", logos, and all related intellectual property — are owned by us or our licensors and are protected by intellectual-property laws. Except for the limited right to use the Services in accordance with these Terms, no rights are granted to you.
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own non-commercial use, subject to these Terms. You may use AI Content generated for you for your own lawful purposes, subject to the disclaimers in Section 4.
10.Suspension & Termination
You may stop using the Services and delete your account at any time.
We reserve the right, in our sole discretion, to suspend, restrict, ban, or permanently terminate your account and access to the Services immediately and without prior notice if we reasonably believe that you have:
- abused, overloaded, or attempted to circumvent the API or rate limits;
- used bots, scripts, scrapers, or other automated access in violation of Section 6;
- violated these Terms or our Privacy Policy;
- violated the Google Generative AI Prohibited Use Policy or other applicable Google Acceptable Use Policies; or
- used the Services in a manner that is unlawful, fraudulent, harmful, or that exposes us or other users to liability.
Upon termination, your right to use the Services ends immediately, any remaining Neurons are forfeited without compensation (see Section 7), and you are not entitled to a refund (see Section 8). Sections that by their nature should survive termination — including Sections 4, 5, 9, 11, 12, 13, 15, 17, and 18 — will survive.
11.Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Services and all content, including AI Content, are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory. We disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.
We do not warrant that the Services will be uninterrupted, secure, error-free, or free of harmful components, or that any AI Content will be accurate or reliable. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you, in which case our warranties are limited to the minimum extent permitted by law.
12.Limitation of Liability
To the maximum extent permitted by applicable law, in no event will we, or our operators, be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of — or inability to use — the Services or any AI Content, even if advised of the possibility of such damages.
To the maximum extent permitted by applicable law, our total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the total amount you paid to us, or to our payment provider for the Services, in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law — including liability for death or personal injury caused by negligence, for fraud, or for any non-waivable statutory consumer rights. Where such law applies, our liability is limited to the greatest extent permitted by that law.
13.Indemnification
You agree to indemnify, defend, and hold harmless us and our operators, affiliates, and service providers from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses — including reasonable attorneys' fees — arising out of or relating to:
- your User Content, including any claim that text you submitted infringes or misappropriates the copyright, trademark, trade secret, or other rights of any third party (for example, uploading material from a paid textbook or other copyrighted work);
- your use or misuse of the Services or any AI Content;
- your violation of these Terms or of any applicable law or third-party policy, including Google's policies; or
- your violation of the rights of any third party.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defense of such claims.
14.Third-Party Services
The Services rely on third-party providers, including Google (Gemini API and reCAPTCHA), the Wikimedia Foundation (Wikipedia, used for source verification in NeuralRun Quizzes and for topic autocomplete suggestions), Supabase, Vercel, and our payment-processing provider. Your use of features powered by these providers may also be subject to their respective terms and policies. We are not responsible for the acts, omissions, availability, or content of third-party services, and any links to third-party websites are provided for convenience only.
15.Copyright Complaints (DMCA)
We respect intellectual-property rights and comply with the U.S. Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512. If you are a copyright owner — or authorized to act on behalf of one — and you believe that material accessible through the Services infringes your copyright, please send a written notice of claimed infringement ("DMCA Notice") to our designated copyright agent.
15.1 Designated copyright agent
Send your DMCA Notice to our designated agent by email or postal mail. Our agent is on the public register of the U.S. Copyright Office Designated Agent Directory (Pay.gov Tracking ID 2833RUQN; effective 2026-06-09).
15.2 Required information in a DMCA Notice
To be effective under the DMCA, your notice must include all of the following:
- a physical or electronic signature of the copyright owner, or a person authorized to act on behalf of the owner;
- identification of the copyrighted work claimed to have been infringed (or, if multiple works on the Services are covered by a single notice, a representative list of those works);
- identification of the material that is claimed to be infringing and that is to be removed or access to which is to be disabled, with information reasonably sufficient to allow us to locate the material — including, where possible, the URL of the infringing quiz, challenge, Mind Print, Override session, or other content on the Services;
- your contact information — full name, mailing address, telephone number, and email address;
- a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
15.3 Counter-notification
If you believe that User Content you submitted to the Services was removed or disabled by mistake or misidentification, you may send a counter-notification to our designated agent. To be effective under the DMCA, your counter-notification must include all of the following:
- your physical or electronic signature;
- identification of the material that was removed or disabled and the location where it appeared before it was removed or disabled;
- a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
- your full name, mailing address, and telephone number; and
- a statement that you consent to the jurisdiction of the United States District Court for the Southern District of Florida (or, if your address is outside the United States, of any judicial district in which we may be found), and that you will accept service of process from the party who submitted the original DMCA Notice or that party's authorized agent.
Upon receipt of a valid counter-notification, we will follow the procedures set out in 17 U.S.C. § 512(g), which may include forwarding the counter-notice to the original complainant and, if the complainant does not bring legal action within the statutory window, restoring the removed material.
15.4 Repeat infringers
In appropriate circumstances and in our reasonable discretion, we will suspend or terminate the accounts of users who are repeat infringers of intellectual-property rights, as required by 17 U.S.C. § 512(i).
16.Changes to the Services & These Terms
We may modify, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time. When we make material changes, we will update the "Last Updated" date above and provide reasonable notice — such as an in-app notice or email — before the changes take effect.
Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services and may close your account.
17.Governing Law & Dispute Resolution
These Terms, and any dispute arising out of or relating to them or the Services, are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. You agree that the state and federal courts located in Miami-Dade County, Florida will have exclusive jurisdiction, and you consent to the personal jurisdiction of those courts.
This Section does not deprive you of the protection of any mandatory consumer-protection law of your country of residence. If you are a consumer in the EEA or UK, you may also be entitled to bring proceedings, or have them governed by the law of, your country of residence.
You agree to first contact us to seek an informal resolution of any dispute before commencing formal proceedings.
18.General Provisions
- Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.
- Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. You may not assign or transfer these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- No agency. No partnership, joint venture, employment, or agency relationship is created by these Terms.
- Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control.
19.Contact
If you have questions about these Terms, contact us: